Give the agent one job.
Build an assistant for a defined job, from helping customers navigate your site to drafting a CRM update for staff approval.
Build around one accountable task
Customer and staff assistants
Answer from approved sources, route enquiries, retrieve internal guidance with citations or draft updates for a person to review.
Permissions and handoff
Agree what the agent can read and which tools it may call. Validate permissions on the server and require human approval before consequential changes.
Evaluation and operating limits
Test common requests, missing information, misleading inputs and unavailable tools. Measure task completion, answer quality, escalation, latency and cost before wider rollout.
From a request to the right team.
Choose a sample request, route it, then decide what should happen next. This demonstration runs on this page; it does not send messages or access business accounts.
Incoming request
Create launch images and a short brand film.
Review queue
- Assigned team
- Next step
- Status
Pick a request to begin.
